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"Hotel staffs are nice with professionalism. Interior decor and amenities are right on spots. Food is amazing & private Onsen is marvelous!"

"Good Service and English is good from the customer service. "

"The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so. "

"全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。"

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"Luxurious room with views of lake, morning and afternoon snack and drinks, evening fireworks show. Extensive buffet, quality ok."

"Great views!"

"The staff and property were incredible."

"Nice room"

"Family friendly onsen"

"Excellent staff! Clean and spacious rooms, fantastic breakfast!"

"Beautiful little place overlooking lake toya. Whata a vuew "

"Great location and staff were courteous."

"Best outdoor onsen experience! The buffet is amazing as well. Highly recommended for those who could arrive by car. "

"I loved the onsen and the room. Location is perfect."

"Very good and the staff we’re all pleasant. "

"All in one hotel. Free car parking, buffet dinner and breakfast was great, beautiful views of Lake Toya, onsite onsen, friendly staff. Room was clean. Would recommend and also return."